Overview
These Terms of Service govern your use of Happic's website and platform, including event photo sharing, AI photo experiences, content management, and screen playback. They apply to organizers, team members, and participants.
Happic is the business brand under which we provide the service from Israel. In these terms, “Happic”, “we”, and “us” refer to the operator of this service. Contact us at support@happic.io.
By creating an account or using the platform, you agree to these terms. If you do not agree, do not use the platform. If you act for an organization, you must have authority to accept these terms on its behalf. Purchases processed by Paddle are also subject to the purchase terms described below.
Accounts and teams
Provide accurate account information, protect your sign-in credentials, and tell us if you suspect unauthorized access. Only act on behalf of an organization if you have authority to do so.
You must have legal capacity to enter this agreement to create an organizer account or make a purchase. If a participant is a minor, the organizer must obtain any parent or guardian permissions required for participation and use of their photos.
Organizers and administrators are responsible for assigning appropriate team permissions and managing access to their events, collections, and screens. Do not share access with unauthorized people.
Your content
You retain any ownership rights you hold in material you submit. Only upload material you own or have permission to use, including necessary permissions from people depicted and parents or guardians where required.
You grant Happic a non-exclusive, worldwide, royalty-free license to host, copy, process, resize, transmit, and display your content as needed to provide the features you or your organizer select. This includes sharing with the intended event audience and processing by providers needed to deliver those features. It does not grant permission to use your photos in Happic advertising.
This license lasts only as needed to provide the service and handle deletion, backups, or legal retention requirements. Happic and its licensors retain rights in the platform software, branding, and designs. Your access does not transfer ownership of those materials.
Report content you believe infringes your rights to support@happic.io, with information identifying the content and explaining your concern.
Events and screens
Organizers manage event access, participant approvals, content moderation, and screen destinations using available settings. They should explain how submitted photos will be used and whether they may appear on shared or public screens.
Before uploading, consider who can view or download the content. People who can see a photo may capture or save it. Removing content from Happic cannot recall copies already saved by others.
AI features
AI features transform submitted material based on the selected experience. Results may be inaccurate, unexpected, or similar to other outputs. Review results before sharing or displaying them, and do not misrepresent generated material as an authentic record.
Only submit content for AI processing with the necessary rights and permissions. Do not use these features for impersonation, harassment, or non-consensual intimate imagery. Availability and credit usage depend on the selected feature and offer.
AI content restrictions and safeguards
You must not request or create pornography, explicit sexual acts or genital imagery, nudification, sexualized edits of identifiable people, or sexual content involving minors or people whose age is uncertain. These restrictions apply regardless of claimed consent or artistic style.
Happic uses automated checks to screen AI requests, reference images, and generated outputs. Requests or results that are flagged, cannot be confidently approved, or cannot complete safety screening are blocked or withheld. Automated safeguards are imperfect and do not guarantee that all prohibited content will be detected. You must review outputs before sharing or displaying them and must not attempt to bypass safety controls.
You must obtain explicit permission from each identifiable person whose likeness you submit for AI transformation, including parent or guardian permission where required.
Acceptable use
- Do not upload unlawful, exploitative, or infringing content.
- Do not harass people or expose private information without authorization.
- Do not distribute malware, spam, or deceptive content.
- Do not bypass access controls, usage limits, or payment requirements.
- Do not interfere with the service or access other users' accounts or content without permission.
Purchases and cancellations
Happic offers may include Event Passes, screen capacity, and AI credits. The offer and checkout identify the price, currency, taxes, included capacity, validity period, and any recurring charges.
For purchases processed by Paddle, Paddle is the Merchant of Record and the seller for the payment transaction. Paddle handles payment collection, applicable sales taxes, and refund processing. Its Buyer Terms apply to that transaction. Happic provides the platform and product support. These terms do not replace Paddle’s purchase terms or limit your rights under them.
Delivery and usage
Purchases provide digital access or capacity in your Happic workspace; no physical goods are shipped. Access is made available after payment confirmation, subject to any start date shown in the offer. Contact us if a confirmed purchase has not appeared in your account. Event Pass limits, credit usage, and any expiry are those disclosed for the selected offer. AI credits are service usage units, not money or a stored-value account.
Refunds
Our Refund Policy forms part of these terms. You may request a full refund for any reason within 14 calendar days of payment, including each subscription renewal, regardless of service use, Event Pass activation, or credit consumption. Request a refund through Paddle Buyer Support or support@happic.io. After that period, we review billing errors and service issues individually; mandatory refund rights still apply.
Renewals and cancellations
One-time purchases do not renew automatically. If you choose a subscription, checkout specifies the billing interval and recurring amount. It renews until cancelled. Request cancellation before the next renewal through Paddle Buyer Support or by contacting us. Cancellation stops future renewals and normally leaves access until the end of the paid period, unless the payment is refunded.
Cancelling a subscription or an event does not automatically request a refund. Refunding a purchase may remove its paid access, capacity, or remaining credits. We will communicate changes to recurring prices before they apply and give you the opportunity to cancel before the new price is charged. Changes do not alter completed one-time purchases.
Privacy and storage
Our Privacy Policy explains how we handle website and account information, event photos, AI processing, payment records, retention, and privacy requests. Organizers are responsible for giving participants appropriate information about the collection, sharing, and use of event content, including any selected AI processing. Contact us with questions about account or platform data.
Keep your own copies of important content. Do not rely on Happic as your only archive. Save any content you need before an offer expires or you close your account. Contact us to request account closure or deletion and to ask about available exports. These terms do not waive your data protection rights or authorize unrelated uses of personal information.
Availability and access
Screen playback and uploads depend on compatible devices, network connectivity, and third-party services. Interruptions may occur; organizers should plan for connectivity or equipment problems during live events.
We may restrict content, suspend access, or close an account where reasonably necessary to address material breaches of these terms, abuse, security threats, or legal requirements. Where practicable, we will explain the reason and provide an opportunity to resolve the issue. Urgent security or legal action may require immediate restrictions. Contact us to request a review of a restriction.
You may stop using Happic and request account closure at any time. If you have a subscription, also request cancellation to stop renewals. Account closure or suspension does not remove refund or consumer rights. If we discontinue a paid service before the agreed period ends, we will provide notice where practicable and an appropriate refund for the undelivered service.
Responsibility and disputes
We will provide the service with reasonable care and skill. We do not promise uninterrupted or error-free operation, compatibility with every device, or a particular AI result. These limitations do not reduce the features promised in your purchased offer or any warranties or remedies required by law.
To the extent permitted by law, we are not responsible for indirect or consequential business losses, including lost profits or business opportunities. Nothing in these terms excludes or limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any liability that cannot legally be excluded or limited. Your statutory consumer rights remain unaffected.
Israeli law governs these service terms, subject to mandatory laws that protect consumers in their country of residence. Disputes may be brought before a court with jurisdiction under applicable law; these terms do not require consumers to give up a right to use their local courts. Paddle transactions remain subject to the law and dispute provisions in Paddle’s Buyer Terms.
Please contact us about a concern so we can try to resolve it. Contacting us is not a condition for exercising any legal remedy.
Changes and contact
We may update these terms as the service or legal requirements change. We will post the revised version with its effective date and provide reasonable advance notice of material changes through the platform or your account email, unless an urgent legal or security change is necessary. Changes apply prospectively and do not remove accrued rights. Where required, we will ask for your agreement to changes. If you do not accept a change, you may stop using the service and cancel future renewals; existing refund and consumer rights remain.
If a provision is unenforceable, the remaining terms continue to apply. A separate written agreement with Happic takes precedence where it expressly changes these service terms.
For questions about these terms, your account, or a purchase, email support@happic.io.